At PixVerse AI (https://pixverseaiapp.com), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our AI-powered video generation platform. By using our services, you agree to the terms outlined below.
1. Information We Collect
To enhance your experience and enable core functionality, we may collect the following types of information:
a. Personal Information
- Name, email address, and contact details (when creating an account or contacting support)
- Payment information (processed securely through third-party providers)
b. Usage Data
- IP address, device type, browser type, and operating system
- Interactions with our platform (e.g., pages visited, features used, video generation activity)
c. Prompt and Generated Content
- Text prompts you input to create videos
- AI-generated videos and metadata associated with your activity
Note: We do not collect sensitive personal data (e.g., racial or ethnic origin, political opinions, health data) unless explicitly provided by you.
2. How We Use Your Information
PixVerse AI uses the information collected to:
- Deliver and optimize our text-to-video services
- Improve AI performance and platform features
- Process transactions and manage subscriptions
- Provide customer support and respond to inquiries
- Analyze trends and enhance user experience
- Send service-related updates and promotional content (you can opt out anytime)
3. Data Sharing and Third Parties
We do not sell your personal data. However, we may share information with:
- Service providers (e.g., payment processors, analytics tools)
- Legal authorities when required to comply with applicable laws
- Affiliates and partners to help improve and promote our AI video platform
All third parties are required to maintain confidentiality and process data in accordance with this policy.
4. AI-Generated Content and Privacy
PixVerse AI’s core functionality relies on user input and artificial intelligence to generate video content. While prompts are stored to improve performance and ensure compliance with our Terms, we do not publicly display or sell user-generated videos without consent.
You are responsible for ensuring that prompts do not include sensitive or personal information unless you understand the implications of using them in an AI system.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain session logins
- Analyze website usage and performance
- Customize your experience
You can control cookie settings through your browser or device preferences.
6. Data Retention
We retain your data only as long as necessary to:
- Fulfill service obligations
- Comply with legal requirements
- Improve platform performance
You may request deletion of your personal data at any time by contacting us.
7. Your Rights
Depending on your location, you may have rights including:
- Access to your personal data
- Correction or deletion of your information
- Objection to or restriction of data processing
- Data portability
To exercise these rights, email us at [Insert Contact Email].
8. Children’s Privacy
PixVerse AI is not intended for users under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has submitted personal information, please contact us for immediate removal.
9. International Users
If you are accessing PixVerse AI from outside [Insert Country], please note that your data may be transferred to and processed in countries with different data protection laws. By using our platform, you consent to such transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the platform after updates constitutes acceptance.
11. Contact Us
Have questions or concerns about your data? We’re here to help.
📧 Email: [Insert Contact Email]
🌐 Website: https://pixverseaiapp.com
PixVerse AI is committed to protecting your privacy while delivering powerful, cutting-edge AI video creation tools. Thank you for trusting us with your imagination.